Introduction:
This Digital Item Policy outlines the terms for purchasing, downloading, and using digital products from Design With Ajay at www.designwithajay.com. Our platform offers downloadable 2D/3D CAD drawings, blueprints, and schematics for engineering, design, and DIY projects. By purchasing or downloading our digital items, you agree to adhere to these terms.

1. Purchase and Delivery

  • Availability: Digital items are available for purchase and download immediately after payment confirmation.
  • Delivery: Upon successful payment, you will receive a download link via email and through your account on our platform. Download links are valid for a limited time; we recommend downloading your files promptly.
  • Compatibility: You are responsible for ensuring your device and software (e.g., SolidWorks, AutoCAD) are compatible with the file formats provided (e.g., DWG, STEP, STL).

2. Usage Rights

  • License: When you purchase a digital item, you are granted a non-exclusive, non-transferable license to use the CAD file for personal or commercial projects, as specified in the product description.
  • Restrictions: You may not resell, redistribute, modify, or share the digital item in any way that violates the terms of this license. Unauthorized use may result in legal action.

3. Refunds

  • Policy: Due to the digital nature of our products, all sales are final. Refunds are not offered unless the item is defective (e.g., corrupted file) or does not match the product description.
  • Defective Items: If you encounter issues with a digital item, please contact us within 7 days of purchase for assistance. We will provide a replacement file or issue a refund if the issue cannot be resolved.
  • Contact: Email us at support@designwithajay.com with your order details to request a refund or support.

4. Intellectual Property

  • Ownership: All digital items, including CAD designs, remain the intellectual property of Design With Ajay or its licensors.
  • Copyright: You may not claim ownership or copyright over any digital item purchased from us. Unauthorized use, reproduction, or distribution of our designs is strictly prohibited and may result in legal action.

5. Security and Access

  • Our Responsibility: We take measures to ensure the security of your digital downloads and protect them from unauthorized access.
  • Your Responsibility: You are responsible for maintaining the security of your account credentials and ensuring that only authorized individuals have access to the downloaded files.

6. Technical Support

  • Support: We provide limited technical support for digital items, including assistance with download issues or file compatibility.
  • Contact: For technical support, please reach out to us at support@designwithajay.com or via WhatsApp at +91 948542846. We aim to respond within 24 hours during operating hours.

7. Modifications to the Policy
We reserve the right to modify or update this Digital Item Policy at any time. Changes will be posted on this page with an updated “Last Revised” date. This policy was last revised on March 28, 2025. We encourage you to review this policy periodically for updates.

8. Contact Information
If you have any questions or concerns about this Digital Item Policy, please contact us: